{"id":13,"date":"2026-04-17T19:05:54","date_gmt":"2026-04-17T19:05:54","guid":{"rendered":"https:\/\/ruknalanaqah.ae\/?page_id=13"},"modified":"2026-04-21T15:22:59","modified_gmt":"2026-04-21T15:22:59","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/ruknalanaqah.ae\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-05f22410\">Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund in accordance with the following terms:<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-dc59afb8\">Eligibility for Refund<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund requests must be made within 14 days of receiving the product.<\/li>\n\n\n\n<li>The item must be unused, in its original packaging, and in the same condition as when you received it.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-47b8ab5b\">Non-Refundable Items<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or personalized products.<\/li>\n\n\n\n<li>Digital products or downloads.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-1abc6db0\">How to Request a Refund<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact our support team at <a href=\"mailto:Ruknalanaqa.ae@gmail.com\">Ruknalanaqa.ae@gmail.com<\/a> with your order details.<\/li>\n\n\n\n<li>Provide proof of purchase and reason for the refund request.<\/li>\n\n\n\n<li>Ship the product back to us, if applicable, at your expense.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-2fc35a11\">Processing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-463608b5\">Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5d7297c2\">For any questions, please contact us at <a href=\"mailto:ruknalanaqa.ae@gmail.com\">ruknalanaqa.ae@gmail.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":3,"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1844,"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/1844"}],"wp:attachment":[{"href":"https:\/\/ruknalanaqah.ae\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}