We understand that plans can change. Below are our cancellation terms:

Eligibility for Cancellation

  • Cancellations must be requested within 24 hours of placing the order.
  • Orders that have already been processed or shipped cannot be canceled.

How to Cancel an Order

  1. Contact our support team at Ruknalanaqa.ae@gmail.com with your order details.
  2. Provide your order number and reason for cancellation.

Refunds for Canceled Orders

If the cancellation request is approved, any payments made will be refunded within 5-7 business days.

For further assistance, please reach out to our support team at ruknalanaqa.ae@gmail.com.