At Rukn AlAnaqah, we are committed to delivering your order safely and efficiently.

Processing Time

  • Ready-to-Wear orders are typically processed within 1–3 business days.
  • Custom-made orders require additional production time, which will be communicated at the time of purchase.

Delivery

  • We deliver across the United Arab Emirates and selected international destinations.
  • Delivery times vary depending on your location and the selected shipping method.
  • Once your order has been dispatched, you will receive a tracking number (where available).

Shipping Fees

Shipping charges are calculated at checkout based on the delivery destination.

Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to courier services, customs clearance, public holidays, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address and contact details are correct before completing your order. Rukn AlAnaqah is not responsible for delays or additional shipping charges resulting from incorrect or incomplete information.

Lost or Damaged Parcels

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date so we can assist you in resolving the issue.